Privacy Policy for Flowtics AI
Effective Date: August 22, 2025
Flowtics AI (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and SMS/Text Messaging programs.
Who We Are
Our website address is: https://flowticsai.com.
Flowtics AI helps businesses automate workflows, streamline operations, and enhance productivity through AI-driven solutions.
Information We Collect
We may collect the following types of information when you interact with our website, forms, or services:
- Personal Information: Name, email address, phone number, business information, or other details you provide voluntarily.
- SMS/Text Messaging Information: Phone numbers, opt-in consent records, and communication preferences.
- Technical Information: IP address, browser type, cookies, and usage data.
- Form Submissions & Interactions: Information provided through contact forms, scheduling tools, or chatbot interactions.
How We Use Your Information
We use your information to:
- Provide, improve, and personalize our services.
- Respond to inquiries, process requests, and deliver services you signed up for.
- Send relevant communications such as updates, reminders, and confirmations.
- Ensure compliance, detect fraud, and maintain security.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
SMS/Text Messaging Opt-In
- By opting into our SMS/Text Messaging program, you consent to receive messages related to services, reminders, and updates
- No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
- You can opt out at any time by replying STOP.
Cookies and Tracking Technologies
We use cookies and tracking tools to improve your browsing experience, store preferences, and analyze website performance. You may disable cookies through your browser settings, though this may affect functionality.
Data Security Practices
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee 100% security.
Data Retention
- Form submissions and related information may be retained indefinitely to support communication, service delivery, or compliance requirements.
- SMS/Text Messaging opt-in data is retained only as long as necessary to provide messaging services and maintain legal compliance.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Request correction or deletion of your data, except where legally required to retain it.
- Withdraw consent for certain data uses, including SMS/Text Messaging.
To exercise these rights, please contact us through our official channels.
Embedded Content from Other Websites
Some pages may include embedded content (e.g., videos, forms, or demos). Interacting with such content may allow those third-party websites to collect data as if you visited their site directly.
Where Your Data Is Sent
Form submissions and user data may be processed by automated services for spam detection, fraud prevention, or service delivery.
No Data Sharing with Affiliates or Third Parties
We do not sell, rent, or share your personal information with affiliates or third parties for marketing purposes.
If this Privacy Policy references sharing of information, all categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Flowtics AI
- Email: team@flowticsai.com
- Phone: +447446295817
- Address: Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, United Kingdom, IP28 7DE